User-centered design of crafts. The case of a commercial establishment

This article summarizes the development of BOHE academic project, based on Specialization Project Management Design and Innovation at Universidad Católica de Pereira; The aim was to identify the factors valued by tourists who buy crafts in a commercial establishment in Pereira, from user-centered de...

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Bibliografische gegevens
Hoofdauteur: García Jara, Deivi; Universidad Católica de Pereira
Formaat: Online
Taal:spa
Gepubliceerd in: Universidad Católica de Pereira 2016
Online toegang:https://biblioteca.ucp.edu.co/OJS/index.php/arquetipo/article/view/3014
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Samenvatting:This article summarizes the development of BOHE academic project, based on Specialization Project Management Design and Innovation at Universidad Católica de Pereira; The aim was to identify the factors valued by tourists who buy crafts in a commercial establishment in Pereira, from user-centered design. The project designed a commercial establishment for artisan products, which represent the culture, tradition and identity, from technological and communication resources, providing efficient service.