Contextual Design: Eight Contextual Structures That Affect the User Experience

The context of a product directly affects the user experience. This article presents eight contextual structures for products: spatial, systemic, social, cultural, situational, temporal, economic and political. The deconstruction of contextual structures is a strategy to enhance their understanding...

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Detalles Bibliográficos
Autor Principal: Ortiz Nicolás, Juan Carlos
Formato: Online
Idioma:spa
Publicado: Facultad de Arquitectura, Universidad Nacional Autónoma de México 2019
Acceso en liña:https://www.revistas.unam.mx/index.php/bitacora/article/view/69446
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Summary:The context of a product directly affects the user experience. This article presents eight contextual structures for products: spatial, systemic, social, cultural, situational, temporal, economic and political. The deconstruction of contextual structures is a strategy to enhance their understanding and inclusion in the design process. Each structure is described and associated with a service in order to clarify its impact on the user experience. These eight structures can serve as a starting point for design specialists to reflect on the role of context and thus make informed decisions.