Facilitating Client Value Creation in the Conceptual Design Phase of Construction Projects: A Workshop Approach

If client values are not fully understood in a construction project it is likely to result in either low fulfilment of client expectations or multiple design alterations during the project process which lead to additional costs and frustration among the project participants. However, it is not a str...

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Main Authors:	Thyssen, Mikael Hygum, Emmitt, Stephen, Bonke, Sten, Kirk-Christoffersen, Anders
Format:	Online
Published:	Universidade de São Paulo. Instituto de Arquitetura e Urbanismo 2010
Online Access:	https://www.revistas.usp.br/gestaodeprojetos/article/view/50980
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id	oai:revistas.usp.br:article-50980
record_format	ojs
spelling	oai:revistas.usp.br:article-509802020-07-05T19:08:44Z Facilitating Client Value Creation in the Conceptual Design Phase of Construction Projects: A Workshop Approach Thyssen, Mikael Hygum Emmitt, Stephen Bonke, Sten Kirk-Christoffersen, Anders If client values are not fully understood in a construction project it is likely to result in either low fulfilment of client expectations or multiple design alterations during the project process which lead to additional costs and frustration among the project participants. However, it is not a straightforward management task to operationalize client value in construction. Within this context, the client group comprises multiple stakeholders, which often have conflicting goals and values that may not be fully realized by the stakeholders themselves. The management challenge is further complicated by the fact that the delivery team, which is responsible for understanding and delivering client value, is made up of even more different parties. The article reports the initial outcome of a joint research project between academics and practitioners, which aims to develop a practical workshop model that incorporates client values into the conceptual design of construction projects. The workshop model draws on value management and lean thinking as underlying principles in an attempt to address the ambiguous concept of `value'. DOI: 10.3763/aedm.2008.0095 Universidade de São Paulo. Instituto de Arquitetura e Urbanismo 2010-05-29 info:eu-repo/semantics/article info:eu-repo/semantics/publishedVersion Resumo solicitado https://www.revistas.usp.br/gestaodeprojetos/article/view/50980 10.4237/gtp.v5i1.158 Gestão & Tecnologia de Projetos; v. 5 n. 1 (2010); 137-137 Gestão & Tecnologia de Projetos (Design Management and Technology); Vol. 5 No. 1 (2010); 137-137 Gestão & Tecnologia de Projetos (Gestión y tecnología de proyectos); Vol. 5 Núm. 1 (2010); 137-137 1981-1543 Copyright (c) 2015 Mikael Hygum Thyssen, Stephen Emmitt, Sten Bonke, Anders Kirk-Christoffersen
institution	Universidade de São Paulo
collection	OJS
format	Online
author	Thyssen, Mikael Hygum Emmitt, Stephen Bonke, Sten Kirk-Christoffersen, Anders
spellingShingle	Thyssen, Mikael Hygum Emmitt, Stephen Bonke, Sten Kirk-Christoffersen, Anders Facilitating Client Value Creation in the Conceptual Design Phase of Construction Projects: A Workshop Approach
author_facet	Thyssen, Mikael Hygum Emmitt, Stephen Bonke, Sten Kirk-Christoffersen, Anders
author_sort	Thyssen, Mikael Hygum
title	Facilitating Client Value Creation in the Conceptual Design Phase of Construction Projects: A Workshop Approach
title_short	Facilitating Client Value Creation in the Conceptual Design Phase of Construction Projects: A Workshop Approach
title_full	Facilitating Client Value Creation in the Conceptual Design Phase of Construction Projects: A Workshop Approach
title_fullStr	Facilitating Client Value Creation in the Conceptual Design Phase of Construction Projects: A Workshop Approach
title_full_unstemmed	Facilitating Client Value Creation in the Conceptual Design Phase of Construction Projects: A Workshop Approach
title_sort	facilitating client value creation in the conceptual design phase of construction projects: a workshop approach
description	If client values are not fully understood in a construction project it is likely to result in either low fulfilment of client expectations or multiple design alterations during the project process which lead to additional costs and frustration among the project participants. However, it is not a straightforward management task to operationalize client value in construction. Within this context, the client group comprises multiple stakeholders, which often have conflicting goals and values that may not be fully realized by the stakeholders themselves. The management challenge is further complicated by the fact that the delivery team, which is responsible for understanding and delivering client value, is made up of even more different parties. The article reports the initial outcome of a joint research project between academics and practitioners, which aims to develop a practical workshop model that incorporates client values into the conceptual design of construction projects. The workshop model draws on value management and lean thinking as underlying principles in an attempt to address the ambiguous concept of `value'. DOI: 10.3763/aedm.2008.0095
publisher	Universidade de São Paulo. Instituto de Arquitetura e Urbanismo
publishDate	2010
url	https://www.revistas.usp.br/gestaodeprojetos/article/view/50980
work_keys_str_mv	AT thyssenmikaelhygum facilitatingclientvaluecreationintheconceptualdesignphaseofconstructionprojectsaworkshopapproach AT emmittstephen facilitatingclientvaluecreationintheconceptualdesignphaseofconstructionprojectsaworkshopapproach AT bonkesten facilitatingclientvaluecreationintheconceptualdesignphaseofconstructionprojectsaworkshopapproach AT kirkchristoffersenanders facilitatingclientvaluecreationintheconceptualdesignphaseofconstructionprojectsaworkshopapproach
_version_	1709646048804208640

Facilitating Client Value Creation in the Conceptual Design Phase of Construction Projects: A Workshop Approach

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