Management Evolution of a Brazilian Design Firm : From the Management Model Implementation to Information System Development

Concerning the Management Development Program for Design Firm, our aim is to discuss the management evolution of a design firm through the analysis of the development process of management tools. The data were collected in two research phases. In the first phase, it was reported the firm participati...

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Main Authors: Souza, Flávia, Paula, Nathália de, Melhado, Silvio Burrattino
格式: Online
語言:por
出版: Universidade de São Paulo. Instituto de Arquitetura e Urbanismo 2013
在線閱讀:https://www.revistas.usp.br/gestaodeprojetos/article/view/80959
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總結:Concerning the Management Development Program for Design Firm, our aim is to discuss the management evolution of a design firm through the analysis of the development process of management tools. The data were collected in two research phases. In the first phase, it was reported the firm participation in the PDGEP editions during the management model implementation and the management tools development. In this phase, the research method used was the action research. In the second phase, the research was conducted through structured interviews in order to diagnose the design firm management current status, as well as to analyze the potential for the management practices evolution of the firm, based on the survey of the deficiencies and difficulties during the development of the Management Information System (MIS). Regarding the deficiencies, they are mainly related to critical analysis of the management tools effectiveness related to the design process; need of strategic planning formalization; review of people management process; revision of aggregated service module; conducting systematic critical analyzes of the MIS. In terms of difficulties, they are mainly related to the people involvement in the management analysis and decision-making processes.