Proposal for the optimization of the interaction of visitors in the virtual museum

This article describes the results of the project “The virtual museum, a medium to recognize Tunja’s urban unknown heritage”, regarding its objective of “optimizing the interaction with visitors through the assessment of the ICT tools and the proposed exercises”. Such an analysis is based in both qu...

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Autor principal: Rodríguez Díaz, Fabio Nelson
Formato: Online
Idioma:spa
Publicado em: Universidad de Boyacá 2017
Acesso em linha:https://revistasdigitales.uniboyaca.edu.co/index.php/designia/article/view/252
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Resumo:This article describes the results of the project “The virtual museum, a medium to recognize Tunja’s urban unknown heritage”, regarding its objective of “optimizing the interaction with visitors through the assessment of the ICT tools and the proposed exercises”. Such an analysis is based in both qualitative and quantitative data. Visitor’s opinions were collected through the Museum website’s feedback tool and the Google Drive’s forms submitted by users as part of workshops aimed to interact with them. Quantitative statistical data associated to visits to the website were obtained through the Google Analytics tool. This set of information was analysed. The conclusions and recommendations for the project’s optimization are grouped around three axes: 1) mission and objectives of museums; 2) user-based design; 3) visual and technological elements for interaction with users. It is also stressed the relevance of co-creation and dialogue between knowledge from different disciplines.